Shipping

Shipping Policy

Use this guide from crockpot to review processing, delivery, and tracking. This page applies specifically to crockpts.shop.

Our approach at crockpot to processing and transit
For crockpot customers at crockpts.shop, this section explains processing and transit. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

crockpot: delivery area
The following delivery area guidance applies to the crockpot storefront at crockpts.shop. Orders can be shipped only to addresses within the United States. Standard shipping is free.

crockpot: delivery issues
For crockpot customers at crockpts.shop, this section explains delivery issues. If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@crockpts.shop or 574-655-6361. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

How crockpot handles returns after delivery
Customers using crockpts.shop can rely on the following crockpot guidance about returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, crockpot also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

What crockpot customers should know about tracking and addresses
The following tracking and addresses guidance applies to the crockpot storefront at crockpts.shop. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Merchant Information
Business name: crockpot
Brand name: crockpot
Email: Support@crockpts.shop
Phone: 574-655-6361
Physical address: 13939 Wicker Ave, Cedar Lake, Indiana, 46303, United States